Lead capture and sorting
Leads coming in from forms, WhatsApp, email or other channels, sorted by priority or type of request so urgent matters do not get mixed up with routine ones.
We automate · We build · We train
AI automation that frees your team from repetitive work
Some work your team does well, but it should not take up so many hours: sorting leads, answering the same questions again and again, following up by hand or copying data from one place to another. That is not a lack of motivation. It is an operational bottleneck.
At InfinyAI we design artificial intelligence automations built for your real business: lead capture, replies and follow-up that keep running while your team focuses on closing, producing or handling what matters.
We work from Bilbao, with projects in Spain and other markets. First we understand the problem. Then we propose a realistic solution. After that we implement it and test it against the way you actually work.
Operating base in Bilbao · Spain and international
Scope and price agreed before we start
Scope
What we automate and why it helps
We do not automate because it is trendy. We automate where time is being lost, where opportunities go without follow-up or where processes break easily.
Replies and follow-up
Consistent answers to frequent questions and follow-up reminders when a lead goes cold. Fewer things forgotten, more continuity.
Internal processes
Workflows that today live in spreadsheets, emails or "someone who remembers": alerts, data handovers and recurring tasks across tools.
Integration with your systems
We connect to what you already use (CRM, email, APIs, internal tools) when it makes sense. If there is no clean fit, we say so clearly before building anything.
Benefits
What changes in the business
- Less time on repetitive work: the team spends its hours selling, producing or serving customers, not copying and pasting.
- Fewer leads lost to forgetfulness: follow-up no longer depends on one person's memory.
- Faster replies to customers: people who write to you do not wait until someone has a free moment.
- More stable processes: fewer human errors in mechanical tasks.
- Room to grow without adding headcount: you can handle more contacts or orders without multiplying the chaos.
- A clear view of the funnel: you know what comes in, what gets answered and what is still pending.
Who it is for
This page is for you if...
- You are a company or team losing time on repetitive tasks or leaving opportunities without follow-up.
- You capture leads on several channels (website, WhatsApp, email...) and things get chaotic when volume arrives.
- You want to automate with judgment: scope, priorities, timeline and price agreed before development.
- You are looking for a partner who talks about business and operations, not only tools.
It is not for anyone looking for a "free generic bot" that does not fit, or for someone who only needs a theoretical AI course with no implementation.
How we work
Clear from the first step
You tell us about the bottleneck
Which task keeps repeating, where opportunities are lost or which process breaks when work peaks.
We define a realistic solution
Scope, priorities, timeline and price before we start. No hype: what gets automated, what stays human and what gets measured.
We implement and test
We build, connect and check the system against your real operations. We adjust it until it fits your day-to-day work.
Related services
Automation, chat and websites when it makes sense
Automation often works alongside a chat or voice assistant and, sometimes, a website that captures leads well.
Frequently asked questions
What you ask us
What is AI automation in a company?
It means connecting repetitive tasks (capturing, sorting, replying, following up or moving data) so they run on rules and artificial intelligence, while your team makes the decisions and closes what matters.
Do you only automate WhatsApp, or other channels too?
We design around your bottleneck. It can include WhatsApp, the website, email or other channels, as long as they add value and can be integrated in a stable way.
How long does an automation project take?
It depends on the scope: number of channels, integrations and how complex the process is. We set the timeline in the realistic-solution phase, before any development.
Do I need to replace all my current software?
Not necessarily. We prefer to fit in with what you already use whenever that is viable. If a custom piece is needed, we say so clearly.
Does automation replace my team?
That is not the goal. The goal is to remove the repetitive work and the follow-up that slips, so people can focus on selling, producing or serving customers well.
Do you only work in Bilbao?
Our operating base is in Bilbao. Our services are for clients in Spain and internationally.
How do we get started?
Book a call at cal.com/infinyai, write to us through our contact page, email info@infinyai.com or use WhatsApp (+34 625 908 717).
Do you offer training as well as implementation?
Yes. InfinyAI also offers hands-on AI training for teams and professionals. If you need it alongside the automation, we can cover it in the same conversation.
Get in touch
Which repetitive task is costing you the most?
Tell us. We will explain how we would approach it and what the next step would be.
Phone and WhatsApp: +34 625 908 717 · Operating base in Bilbao · Services in Spain and internationally