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    <title>InfinyAI blog · Practical AI for business</title>
    <link>https://infinyai.com/en/blog/</link>
    <description>Guides, tests and real cases on artificial intelligence and automation, explained for small businesses.</description>
    <language>en-us</language>
    <item>
      <title>The Air Canada case: why your chatbot must be able to say &quot;I do not know&quot;</title>
      <link>https://infinyai.com/en/blog/air-canada-chatbot-case/</link>
      <guid>https://infinyai.com/en/blog/air-canada-chatbot-case/</guid>
      <pubDate>Wed, 30 Sep 2026 09:00:00 +0200</pubDate>
      <category>Tried and tested</category>
      <description>A tribunal ordered Air Canada to compensate a customer for what its chatbot made up. What happened, and the three things a good chatbot must do.</description>
    </item>
    <item>
      <title>What n8n agents are and how a small business can use them</title>
      <link>https://infinyai.com/en/blog/n8n-agents-small-business/</link>
      <guid>https://infinyai.com/en/blog/n8n-agents-small-business/</guid>
      <pubDate>Sat, 26 Sep 2026 09:00:00 +0200</pubDate>
      <category>News with perspective</category>
      <description>n8n has launched Agents: you give it a goal and some tools, and the agent decides the steps. How it differs from a classic workflow, with an example.</description>
    </item>
    <item>
      <title>Why AI makes things up (and how to prevent it)</title>
      <link>https://infinyai.com/en/blog/why-ai-makes-things-up/</link>
      <guid>https://infinyai.com/en/blog/why-ai-makes-things-up/</guid>
      <pubDate>Sat, 26 Sep 2026 09:00:00 +0200</pubDate>
      <category>Guides</category>
      <description>AI does not lie: it does not know what is true. Why it makes up facts with total confidence, and how to prevent it with sources and citations.</description>
    </item>
    <item>
      <title>How to ask AI for a plan that actually works: 5 steps</title>
      <link>https://infinyai.com/en/blog/how-to-ask-ai-for-a-plan/</link>
      <guid>https://infinyai.com/en/blog/how-to-ask-ai-for-a-plan/</guid>
      <pubDate>Sat, 26 Sep 2026 09:00:00 +0200</pubDate>
      <category>Guides</category>
      <description>If you ask AI to &quot;plan something for me&quot;, it fills the gaps as best it can. The 5 steps of a request that works, with an example and a prompt to copy.</description>
    </item>
    <item>
      <title>Which business tasks can be automated with AI</title>
      <link>https://infinyai.com/en/blog/tasks-to-automate-with-ai/</link>
      <guid>https://infinyai.com/en/blog/tasks-to-automate-with-ai/</guid>
      <pubDate>Sat, 26 Sep 2026 09:00:00 +0200</pubDate>
      <category>Guides</category>
      <description>Twelve business tasks that can be automated with AI, what should always stay with a person and how many Spanish companies already use it (INE).</description>
    </item>
    <item>
      <title>We asked an AI for a carousel and it designed it with code</title>
      <link>https://infinyai.com/en/blog/carousel-designed-with-code/</link>
      <guid>https://infinyai.com/en/blog/carousel-designed-with-code/</guid>
      <pubDate>Sat, 26 Sep 2026 09:00:00 +0200</pubDate>
      <category>Tried and tested</category>
      <description>We asked an AI for a LinkedIn carousel and, instead of generating an image, it coded it in HTML and CSS. What each approach does well and when to use it.</description>
    </item>
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